How Legal Access Works In Indonesia
Our Legal position starts with the place where you access the account: eligibility depends on local law, and you are responsible for using the service only where local law permits. We ask for accurate account details and complete phone verification before account access is enabled. That
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step helps us connect wallet records to the correct account when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We retain transaction and security records for the period needed to operate the account, address disputes and meet applicable obligations. If you close
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your account or request a correction, contact us through the account support path so we can verify the request before changing records. Legal terms can be updated when rules, payment handling or security procedures change; the current wording remains available through the Legal page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.